quality services

delivery of valuE


PO Box 787
T: (02) 6286 8110
E: This email address is being protected from spambots. You need JavaScript enabled to view it.

Our Core Client Values

Galent offers access to professionals which bring to every engagement an extensive expertise and experience with a proven record of successful achievement.  We bring a practical perspective to engagements.  Our professional team possess backgrounds and experience spanning working with small community and business sector organisations to the Commonwealth, State and Territory Government sectors.

Every assignment undertaken by Galent is based on understanding and adding value to our client’s business.  We achieve this through our ten core client service values:

  1. A project approach which integrates top down strategic direction with bottom up operational inputs.
  2. Bringing the requisite functional expertise and knowledge of business processes to bear on each client engagement.
  3. Maintaining an overall general management perspective, even when specialist skills are being employed.
  4. Skills transfer from the Galent team to the client.
  5. Striving to produce practical and cost effective solutions which are implementable.
  6. Focusing on the change management considerations of each assignment.
  7. Using and continuously developing tools and methodologies, not as packaged solutions, but as aids to meeting clients’ needs in the consulting process.  
  8. Strong project management to ensure coordinated delivery with quality assurance and client liaison and feedback.
  9. Timely and cost effective service delivery which is of a quality consistent with professional standards and client needs and at a price that reflects the value, risks and costs involved.
  10. Access to a broad range of practical business expertise and experience.

Our value and key strengths include: 

  • A broad range of relevant experience 
  • A proven record of success and achievement 
  • High level of senior level consultant involvement 
  • Proven methodologies 
  • A demonstrated record of delivery within agreed timeframes 
  • Value for Money