quality services

delivery of valuE

eXCEPTIONAL EXPERIENCE

PO Box 787
MAWSON  ACT  2607
T: (02) 6286 8110
E: This email address is being protected from spambots. You need JavaScript enabled to view it.

Corporate & Shared Services

  • Corporate Services

  • Shared Services

 
Corporate Services

 Galent offers extensive experience in the costing, benchmarking and review of the delivery and management of corporate services, including the development and implementation of efficient service delivery models reflecting better practice and tailored to the needs of the organisation.

We offer high quality outcomes though the provision of thorough evidence based analysis and practical recommendations developed by highly skilled, experienced and qualified individuals. Galent offers proven methodologies and better practice scorecards for application to the corporate services review.   The Galent team includes senior managers and executives (including Divisional and Chief Executives) possessing senior level management and operational experience in human resources management, information technology, finance and corporate support services.

Our team comprises highly qualified consultants with extensive experience across all aspects of corporate services. We offer a proven record of success across a wide range of assignments with extensive and relevant expertise and experience in:

  • Cost Modelling;
  • Benchmarking and Better Practices Review;
  • Business Process Mapping, Analysis and Reengineering;
  • Strategic Sourcing;
  • Business Case Development;
  • Capability Modelling & Assessment;
  • Capability Strengthening and Improvement; and
  • Corporate Services Reviews including analysis of corporate services outputs and costs, and practicable options for cost savings and efficiency improvements.

If you want to know more about our full range of skills, capability and experience, including examples of our clients, please contact us for more information. 

Shared Services

Shared Services provides organisations an effective vehicle to refocus their corporate and business strategies to achieve the combined demands of cost reduction and promoting enhanced customer service and quality.  A shared services sourcing strategy means the organisational concentration of common management services in a business oriented unit focused entirely on delivering highest-value services at the lowest cost to internal customers.  It involves the sharing and leveraging of resources, people and information to more effectively and efficiently meet business needs.

This “sharing” may be across divisions within a business, subsidiary companies within a parent company, between companies with similar business requirements or drivers, departments within a local, state or federal government environment or any other mix where business synergies exist.  The same "best practices" used to gain a competitive advantage with external customers are applied internally to create a harmonious partnership. Internal customers can specify what services they need and can expect the Shared Services business unit to take responsibility for meeting those requirements; service providers can expect to have their performance evaluated objectively because measurable criteria have been established.

Shared services also enables agencies and organisations to shift the balance of activities and resources from repetitive transaction processing to value adding expertise. The features of shared services are:

  • consolidated activities of several corporate services units into one;
  • streamlined processes;
  • automated transactions;
  • increased expert capacity; and
  • client focus.

In addition to the development and implementation of new shared services arrangements, our team also offers a proven record of achievement and success in the review of existing shared services arrangements and the identification and implementation of improvement strategies.  Our expertise and experience includes:

  • Financial Modelling;
  • Memorandum of Understanding & Service Level Agreements;
  • Shared Services Governance;
  • Benchmarking and Better Practices Review;
  • Business Process Mapping, Analysis and Reengineering;
  • Capability Modelling & Assessment; and
  • Capability Strengthening and Improvement.

If you want to know more about our full range of skills, capability and experience, including examples of our clients, please contact us for more information.